Customer engagement is what we do alongside customers to shape and improve our services.

We want to know how customers feel about their homes, communities and the services that we deliver.

We want to engage with customers so we can understand and act upon:

  • needs;
  • wants;
  • priorities;
  • issues;
  • challenges; and
  • what is positive and valued.

Please CLICK HERE to download the guide (PDF, 353KB, 6 Pages)