The area around your home

You should not leave your vehicle on any area that is not provided for parking (or a road).

If you damage a grassed area, we will charge you for putting it right. You should not park your vehicle in your garden without a proper base for the car and a crossing over the footpath.

The police deal with illegally parked cars and your local council can deal with cars that are parked on footpaths.

Local councils are responsible for removing abandoned vehicles from the highway or nearby areas. Many councils have an online reporting system. Before a vehicle can be removed a notice must be displayed on the vehicle for up to 15 days

Most of the footpaths and roads are the responsibility of the county council. However, some areas are our responsibility, particularly roads into garage areas and footpaths across shared grassed areas.

If they are our responsibility, we will regularly check them and carry out the maintenance that is needed.

If, however, you notice any areas that are becoming dangerous, please contact us.

If you live in a block of flats with a shared entrance that leads to other flats, you must help to keep the entrance and staircase clean. You should also make sure that you do not leave any rubbish or anything which may be a fire hazard in the shared areas.

If you have your own garden, you must keep it tidy. We will regularly inspect our estates and contact tenants who don’t maintain their gardens. If you then fail to take action, we may do the work and charge you for it.

If you live in sheltered accommodation, we will maintain any open-plan gardens. If you have a fenced garden, it is your responsibility to maintain it.

If you want to make any changes to your garden, for example, putting up or removing a fence, you should get our permission first. In open-plan areas, you may not be able to put up fencing because of planning regulations. Please complete the form below or contact us.

On estates there will be other areas of grass, shrubs, flowers, hedges and trees.